Belmond
Location
Messina | Italy
Job description
Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings.
Our beautiful Grand Hotel Timeo, a Belmond Hotel in Sicily is searching for a talented Events & Banqueting Coordinator to join our team of passionate professionals.
Responsibilities:
· Receive and respond to incoming telephone calls to the Events Department in accordance with Belmond Standards, and assist with overflow for Sales & Marketing, Food & Beverage, and Executive Office.
· Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using dedicated software’s and Microsoft office package.
· Maintain and update accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of banquet event orders.
· Distribute Special Event Services correspondence to the resort operating departments as required. Examples: Amenity Cards, Resume, Change Log and Banquet Events Orders.
· Be familiar with dedicated event software to create daily and weekly events reports.
· Help to organize the weekly meetings so that the Weekly Events Report can be shared and discussed internally to anticipates needs and actions.
· Assure the correct execution of Daily and weekly events reports, events billing and purchase order.
The position is based in Taormina, Sicily and the contract is full time.
You must possess the legal right to work in Italy / EU.
Requirements
· Previous experience in similar and/or related fields in a 5* Hotel.
· Event Management experience desirable
· Proficient in English Language
· Fluent English and additional languages desirable
· Must have Typing skills, Windows XP, Word, Excel, Outlook, Microsoft Projects
Personal Profile
· Ensures a team spirit and working discipline.
· Make sure that all rules and regulations according to Belmond guidelines are in use.
· Displays emotional maturity and sensitivity in dealing with others.
· Organised and demonstrates good planning skills
· Operates with integrity and objectivity at all times
· Proactive to address and resolve issues
· Delivers results within a pressurised deadline driven environment.
· First class people skills and the ability to communicate effectively across a multi-national, multi-cultural environment.
Benefits
ABOUT BELMOND
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
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