Commis de Rang | Season 2024 | Grand Hotel Timeo, a Belmond Hotel
Location
Messina | Italy
Job description
For the next season, we are looking for a Commis de Rang.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/she should have exemplary customer service skills.
MAIN DUTIES & RESPONSIBILITIES
- Fulfill the operations of the Food & Beverage outlets according to the Company policies, high standards and procedures.
He/she will:
- Take care of the mise en place
- Support the Chef de Rang with service
- Clean and set-up floors, tables, chairs, linens, glass and silver for service
- Monitor all aspects of the customers' experience, from the restaurant layout before they arrive to the experience they receive during the service. Act to enhance a flawless service and anticipate Guests’ needs
Requirements
- Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally).
- Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them. Manage own emotions in challenging situations.
- Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things.
- Collaboration: be able and willing to work as a team player e Share information and skills and actively seek and provide feedback.
OTHER REQUIREMENTS
- Fluent in Italian and basic level of English
- Tourism or Hospitality degree preferred
- Previous professional experience in a similar role, also with school internships
- Passion for service and ambition to grow professionally
Benefits
- Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
- Training and development opportunities.
- Corporate Welfare provided.
- All meals provided
- All uniforms and dry-cleaning
- Team social events
- Complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris and discounted food and beverage
- Accommodation maybe provided upon request
- Time off: Enjoy 2 days off per week
ABOUT BELMOND
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
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