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Location

Macerata (MC) | Italy

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Job description

Reliability Engineer - Falconara Marittima

Location:

Ref:

JOHNCRANEEMEA02428

Division:

John Crane

Job Function:

Customer Service

Job Description

As a Reliability Engineer, you will be stationed at the client’s site in Falconara Marittima (Ancona, Italy), where you will play a pivotal role in executing and maintaining the established partnership agreement.

Your primary responsibilities involve direct coordination, scheduling, and active participation in troubleshooting product performance issues and application-specific challenges. This role demands independent and intricate evaluations of seals and equipment, coupled with comprehensive recommendations.

You will be required to travel as necessary to fulfill your duties and collaborate directly with customers.

Duties & Responsibilities

• Reviews customer applications and makes specific recommendations.
• Troubleshoots specific customer applications and analyzes, evaluates, and rectifies seal operation problems and failures.
• Improves MTBR and reduces material costs.
• Reduces inventory by establishing standards for reduction, minimizing variances found in the physical inventory and optimizing inventory levels.
• Communicates orally and in writing with customers, company personnel, and vendors providing counseling, recommendations, and technical assistance.
• May include making both technical and commercial presentations to customers or management.
• Provides training to customer staff aligned with Reliability objectives.
• Assists and directs development of customer seal standardization programs.
• Also, assist developing inventory management programs that are to be implemented by customers.
• Solves problems on existing installations pro-actively.
• Negotiates with customers and sales personnel regarding material changes or modifications of customer equipment, seal, or auxiliary equipment.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual

• An engineering degree is preferred but not essential.
• Strong background in Service/Maintenance engineering activities for the Oil & Gas/Petrochemical markets is highly advantageous.
• Familiarity and experience working on-site in the Oil & Gas/Petrochemical environment.
• Fluent in both English and Italian is essential.
• Demonstrated problem-solving skills, with a proactive and analytical approach to addressing challenges.

About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

About John Crane

John Craneis a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

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Job tags

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Salary