Operations Admin Executive
Location
Lazio | Italy
Job description
We are looking for highly motivated individuals to join our Operations Administration Department in either our London or Rome office. You will be responsible for providing operational and administrative support to colleagues in the office and our Travel Directors on the road.
Responsibilities
- Coordinate key accounts and services
- Booking services for groups (sights, museums and other travel attractions)
- Arranging logistical plans for guests such as transfers, train journeys, ferries
- Weekly communication with ‘Airport Hosts’ in our key gateway cities
- Communicating with suppliers
- Building components/contracts in our in-house system ‘Tropics’
- Liaising with Travel Directors before, during, and after the trip to ensure the trip runs successfully
- Coordinating Travel Director Pre Night requirements in Italy
- Support overseas sales offices with any queries related to itineraries and services provided
- Preparing and dispatching Travel Director documentation
- Communicating hotel changes to Travel Directors
- Assist with stock inventory and stock replenishment
- Assist with checking the Daily Action Report to check new bookings/late cancellations
Skills & Experience
- Pro-active with a positive and can do attitude with a want to learn and progress
- A passion for organising and ensuring a first class customer experience is delivered always
- The ability to navigate multiple deadlines on a regular basis
- Team player and willingness to help others when required
- A keen eye for detail with the ability to prioritize
- This is an entry role however experience within operations or the travel & tourism sector would be advantageous.
Additional Requirements
- Fluency in English & Italian, spoken and written
- The right to work in the EU
- The individual must have a level of physical fitness to enable them to carry out regular daily lifting of objects weighing up to 12Kg.
- The position is full time 9am – 5.30pm but hours will include some early mornings or evenings on a rotation basis as well as Saturdays and Bank Holidays (in the high season April – October) also on a rotation basis.
#J-18808-Ljbffr
Job tags
Salary
