Location
Provincia di Venezia | Italy
Job description
Night Audit (f/m/d)
MEININGER Hotel Venezia Mestre
Part-time
Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? Apply to MEININGER Hotel Venice for a Night Audit (f/m/d) position.
MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
- You are a great host ensuring your guests enjoy a safe and memorable stay
- You are in charge of the well-being of our guests from check-in to check-out
- Besides for our guests, you're also the first point of contact for all other visitors like suppliers and external technicians
- You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
- You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more
- You enjoy a diverse, international work environment while we take care of an inclusive one
- You're flexible and understand working on all days of the week, sometimes early / sometimes late, during weekends and on public holidays comes with the job
- Last but not least; you're a great colleague, not afraid to jump in to support other departments every now and then
YOUR PROFILE
- You possess initial experience (min. 1 year) as night audit and are passionate about hospitality
- You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
- You are a people person, you like helping others and creating an unforgettable experience for our guests
- You are a team player, ready to help your colleagues and tackle challenges together
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in English (Min. B2) and Italian
WHAT MEININGER OFFERS
- Attractive salary and surcharges
- Extra vacation days for every year with MEININGER (up to 5)
- Regular get-together, celebrations and occasional parties (winter and summer team events)
- Quarterly evaluation rounds to make sure you're still happy
- Possibility to join M-goal projects to develop personal and professional skills
- Staff nights and discounts for your family and friends in all MEININGER hotels
- The occasional opportunity to travel to support new openings or exchange programs
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE our hotel: MEININGER Venezia Mestre (
Contact : Roberta de Lucia (Hotel Manager)
[EN]
Job tags
Salary
