...gateways, ESS, LSP and Avaya adjuncts
Expert-level knowledge of Avaya UC, System/Session Manager, Communication Manager, IP endpoints, SIP, H.323
Troubleshooting day to day issues logged by clients, through remote S...
Role Purpose
The purpose of this role is to execute the process and drive theperformance of the team on the key metrices of the process.
Do
# Ensure process is executed as per the client contract
# Conduct briefings before every shif...
...outsourcer (BPO) committed to your career success and development.
In this WFM capacity planning role, you will be leading expert capacity planners, forecasters and clients to deliver solutions through collaboration...
1. Manage customer response and resolution process for chargeback related emails as per the business defined SLA
2.Prioritize HNI , VIP and segmented markets to enhance company revenue, goals and profitability
3.Manage v...
...Process Developer - Real Time Analyst - BFS033293
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We drea...
Avaya Voice Engineer (2nd and 3rd line Voice engineer)
Purpose of the Role:
Our purpose is to use the power of communication to not only make a better world but also for us to be number one for Service in the European business market. This will ...
Job Title:
Manager I, WFM
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around...
...provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders.
Do
# Develop and lead accurate MIS Management & Reporting within the Service Line
# Interact ...
...Job Title:
Job Posting Title Supervisor Planning & Scheduling
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business p...
...priorities, multi-task and prioritize simultaneous requirements in fast paced environment and manage all to completion.
Process... ...Customer Demands
Self-motivated and execution orien...
