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Top voice tech customer support jobs in Madurai

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URGENT
Job Description (Posting). As per attached (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality st...
Madurai

HCL Technologies Limited
 ...International Non Voice process - 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,00...  ...experiences for the world's most innovative bran...
Madurai

Jobzion Solution
Job Description (Posting). Powermax Create Zoning in Cisco switches Powermax allocation/De-allocation LUN provisioning SRDF replication Hardware replacement coordination with vendor Code upgrade coordination with vendor Alert...
Madurai

HCL Technologies Limited
NEW
Job Description (Posting). Backup (1.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies. (2.) To ensure positive customer experience and CSAT through First Call Resolution and minim...
Madurai

HCL Technologies Limited
Job Description (Posting). Hands-on skills and experience include: 4+ yrs Cisco routers and switches CCNA with VOIP CAT 5e &6., COAX, Fiber ST, LC including terminations. Staying abreast of Telecommunications Industry knowledge, Internet Concepts...
Madurai

HCL Technologies Limited
 ...customer. Implement SOP and EOP processes in accordance of requirement. Must willing to operates after office hours and public holiday, 24 x 7 available on-call. ICC Lead Roles and Responsibilities: Mentoringo Techn...
Madurai

HCL Technologies Limited
Job Description (Posting). 3+ years of experience with Automation frameworkdevelopment using Open-Source Tools like Selenium.Proficiency in at least one of the programing languages preferably Java/Java ScriptGood understanding of Dev-ops/Cloud CI&...
Madurai

HCL Technologies Limited
 ...process Update worklogs Categorizes as per CTI as appropriate Update the knowledge base Coaching freshers to be independent Coaching analysts for correct routing of tickets Capturing critical information Techn...
Madurai

HCL Technologies Limited
Job Description (Posting). MSSQL DBA Job description for L2/L3: Description: - Candidate must be an excellent communicator, organized, multi-task oriented and able to meet deadlines, and complete assignments with minimal supervision. Should...
Madurai

HCL Technologies Limited
Job Description (Posting). ORACLE DBA / AZURE (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions...
Madurai

HCL Technologies Limited

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