...flow and should have good understanding in the modification of existing ICM Script.
Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
Hands on Experience with Cisc...
CSR VOICE -Mumbai
Hiring for Customer Support International Voice Process @ Mumbai
Greetings from PERSONAL NETWORK !!!!
Post : Customer Support Representative
Process : CSR Service Voice - Ins...
...design concepts- Network monitoring and maintenance tools: prefer: Solar Winds, Op Net IP, IPX, voice and LAN/WAN/WLAN services- Cisco... ...includes planning, evaluation, configuration, acqu...
...design and implementation, including LAN/WAN, TCP/IP, VPN and Firewall technologies
Strong knowledge of network protocols, including SIP, H.323, and RTP
Certification in CCNA or CCNP is preferred
Excellent ...
CSR VOICE - Mumbai
Hiring for Customer Support International Voice Process @ Mumbai
Greetings from PERSONAL NETWORK !!!!
Post : Customer Support Representatitive
Process : CSR Service Voice - Insurance / Banking ...
...Remote Support Engineer for technical help desk,
having knowledge of windows, outlook, LAN, WAN troubleshooting, software/ OS installation
EOD and SOD issue resolutions
L1 Network troubleshooting
working...
...and Ericsson) MS partners (Nokia, Ericsson, Huawei) and Leadership team adherence to benchmarks (KPIS, SLAs)andto meet mobility and carrier business SLA expectation.
Key Result Areas/Accountabilities
Deliver...
