Job Description
What you’ll do
The Senior Customer Care Advisor interacts directly with Vodafone customers (via telephone, email and self-serve), and assists with their requests, transaction demands and complaints received into all channels ...
...Lead
Job Level/ Designation
M1
Function / Department
Retail
Location
MAH
Job Purpose
Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store...
...is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
To provide the technical business support to Carrier ISP business for integrated solutions using various technology platforms o...
...deliver on service targets;
Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
Good understanding of Vodafone products, services, systems, policie...
...understanding of established concepts and procedures in delivering support and customer satisfaction and provides exceptional customer service whilst adhering to Vodafones standards and policies. Typically reports t...
...What you'll do
The Customer Care Advisor is the first point of contact for customers (via telephone, email and self-serve), who are required to provide customer service solutions to callers in an efficient and pr...
...What you'll do
The Customer Care Advisor is the first point of contact for customers (via telephone, email and self-serve), who are required... ...of Vodafones latest products and offering...
...deliver on service targets
. Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers
. Good understanding of Vodafone products, services, systems, polic...
...What you'll do
The Customer Care Advisor is the first point of contact for customers (via telephone, email and self-serve), who are required... ...of Vodafones latest products and offering...
...deliver on service targets
. Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers
. Good understanding of Vodafone products, services, systems, polic...
