Job Description
What you’ll do
The Senior Customer Care Advisor interacts directly with Vodafone customers (via telephone, email and self-serve), and assists with their requests, transaction demands and complaints received into all channels ...
...connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, convenie...
...commission plan payments
. Uses communication skills to exchange ideas and information in a concise and logical way in order to support delivery of Vodafone transactional processing
. Coordinates activities to...
...deliver on service targets;
Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
Good understanding of Vodafone products, services, systems, policie...
What you'll do
The Senior Finance Services Advisor provides advice and carries out accurate and timely processing of all financial transactions and maintenance and monitoring of controls, within a shared services environment. The Senior Finance S...
...understanding of established concepts and procedures in delivering support and customer satisfaction and provides exceptional customer service whilst adhering to Vodafones standards and policies. Typically reports t...
Job Description
_VOIS Intro
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, Indi...
...We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved in...
Job Description
_VOIS Intro
About _VOIS:
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egyp...
...What you'll do
The Customer Care Advisor is the first point of contact for customers (via telephone, email and self-serve), who are required... ...of Vodafones latest products and offering...
