...Job Title : Team Lead Service Desk
Location : Hyderabad
Experience : Minimum 1-2yrs as Team Lead
Skills : • 1-2years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support /...
Key Responsibilities:
• Responsible for monitoring and driving service operations
• Drive implementation of operational policies and procedures
• Monitor performance of branches and ensure high productivity levels
• Conduct periodic audit and...
...Reporting to the Director of ITIL Center Of Excellence, the ITIL coach/trainer will promote the organizations culture and manage the department s training program to educate and align resource capabilities with comp...
...Job Title : Team Lead Service Desk
Location : Hyderabad
Experience : Minimum 1-2yrs as Team Lead
Skills : • 1-2years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support /...
Greeting from Teleperformance...!!
We are looking for a Process Trainer to train our customer support group (inbound/outbound on the... ...group and suggest ways to resolve bottlenecks if any.
A ...
...required skills and desire to be a part of our team and create an impact and reach new heights globally.
The Lead - Product Training Specialist is responsible for leading the training and development of trainer...
...reviews
- Support : Troubleshoot/debugging prod issues and drive them to closure, draft training documents, provide training, etc
- Miscellaneous : System Configurations, Collaborate with third party vendors lik...
...provide highly qualified resources and staff augmentation services to help our clients stay on top of the latest technologies and trends. Our... ...Role Description
This is a full-time hyb...
...-Learning course for posting on the LMS
• Create simulations using the tool identified for the project, job aids, storyboards for instructor-led and web-based courses, and instructor and participant guides
• Cre...
