Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onbo...
1. Handle a high volume of incoming calls, emails, and other communication channels related to Maersk's services and inquiries.
2. Provide accurate and reliable information to customers regarding Maersk's products, services, processes, pricin...
We Offer
As an employee with Maersk GSC, you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all ...
Provides domain expertise to the functional
teams.
Specialist
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without re...
Has responsibility for all customer facing activities and for providing
a consistently high quality experience for new and existing customers
in a small/medium size cluster.
Ensures consistent delivery in line with the brand.
Contributes to ...
<span>Drives analytical projects to support our tender </span><b>management </b><span>process and
improve quality deliverables.
Produces Tender Strategy analysis to facilitate coordination between
TCM, Sales and Trade and Marketing.
Supports co...
Researches and analyzes improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements. Develops business requirement documents and specifications. Works as directed by management team to research and d...
Job Description Summary
· To support Site Lead and Process Head on Data analysis & automation initiatives
· To overall manage OTCX and MbM productivity related tasks and ensure working efficiency is well maintained.
· To contribute to au...
Understands the customer tender, drafting requirements of Key clients
and performs/updates the tasks/steps in the system as illustrated
without any supervision. Performs audits of work performed by Team
member Sales.
Performs transactiona...
...<span>response to emails.
Identifies process gaps, cost leakages, cost avoidance/saving ideas and suggestions on process improvements.
</span><b>Attends </b><span>process training/refresher to have required skillsets to carry out tasks...
