...Overview:
As a ManageEngine Service Desk Plus Implementation Consultant you will play a crucial role in the successful deployment and optimization of the Service Desk Plus platform for our clients. Your expertise...
...communication between team members and senior management team
Ensures availability of appropriately skilled members at the Service Desk frontline to achieve service levels
Maintains technical expertise of team...
...Answering phone calls and taking care of incoming tickets, emails and chats
Managing open support cases within the organization and finding a solution or workaround to maintain customer satisf...
...Job Description (Posting).
The Service Desk Analyst delivers maintenance for a primary incident solution, and it is reported to the centralized... ...on the service desk functionality, and...
Role: Technical Service Desk
Exp: 2 + years in a service desk environment
Location: Bangalore
Key Skill: Hands on experience working in ITSM... ...and VPN issues
When the restoration is beyond the sco...
...deliverer of Technical Service
b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team
c. Be responsible for the operational management of call assignments...
...Greetings,
We are hiring Exp candidates for Service Desk role for a Leading MNC in Bangalore.
Our Client is an Indian multinational information technology company that provides business consulting, informa...
Role: Technical Service Desk
Exp: 2 + years in a service desk environment
Location: Bangalore
Key Skill: Hands on experience working in ITSM tools like Service Now, Remedy etc.
Workplace: 5 days from office & 24/7 shift
J...
International Technical Voice Process || Service Desk
Criteria-Any Technical Graduate with min 2 years experience in Technical Voice Support
Skills Requires-Service Desk/Active Directory/Bitlocker/Password Reset/O365/B...
...Technical Help Desk Support (L1)
Min 3 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution).
Experience in Voice and email Support (US client).
Strong customer service...
