WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clien...
Immediate joiners Required Process One Assist Inbound customer service Required Good communication skills in English Education qualification- HSC with 6 month bpo experience Graduate freshers will do. Salary : 14000 to 21000...
The purpose of this process is to enable the administrator(s) to easily understand the escalation process on high risk clients account.
Responsibilities Summary:
1: Receive Inbound Call
2: Verify Caller
3: Obtain query information
4: Chec...
...Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP.
• Familiar with MS Dynamics or... ...• Recording configuration and management
...
...Customer Service Inbound Voice Process
Domestic Day Shift
Resolving queries of the customers over calls
Grad/HSC + minimum 6 months experience in BPO/Hospitality/Telecom/D2H/ Telecalling Inbound Voice
For more detail...
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clien...
...Handle inbound calls from the customers.
Identify the needs of customers resolve issues and provide solutions.
Maintain good customer... ...Graduate with minimum 6 month of work experie...
...a must
Preferred Experience in Lead Generation Process
Job Role and Designation:
Tele-Calling Executive is responsible for attending to Inbounds Queries via Calls / E-Mail / WhatsApp / Website / Social Medi...
...problem-solving skills
Attention to detail and accuracy in data entry
Ability to work in a fast-paced environment and meet targets
Experience in sales or telemarketing is a plus
Bachelor's degree in Mark...
