...Job Title:
Process Trainer
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We ...
...troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.... ...contribute on EN business in creation of proposals to driv...
Company Description
ROYZZ & Co is a firm of attorneys and professionals specializing in commercial laws, technology, real estate, and tax with a strong focus on Intellectual Property. Our client base includes premier enginee...
...anyone (Nice or Verint or Nexidia etc.).
· Six Sigma Black or Master Blackbelt.
· CX certified if possible (any workshops attended by CX Leaders or certifications like CCXP).
· Hands on in Customer journey mapping t...
...minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the ag...
...China, India, Japan, and Mexico, to name a few.
What you'll do:
Manage a team of Technical Services (Command Center Engineers) Support... ...years of experience in SAP support.
10+ years o...
...projects needing New Relic solution from inception, poc to complete implementation.
Present and demonstrate Application Performance Management to the prospective clients.
Should understand the challenges of cu...
...shift.
Preferred Skills:
Understanding of Configuration Management as it relates to ITIL
Experience with ServiceNow application... ...skills with ability to demonstrate influence in ...
...Excellent communication skills and ability to work with global counterparts.
Experience
3+ years of strong IAM implementation and support experience
Strong oral, written communications skills
Customer Fac...
IMMEDIATE JOINING FOR INTERNATIONAL VOICE SUPPORT CANDIDATES SHOULD HAVE MINIMUM 1 YEAR OF EXPERIENCE IN INTERNATIONAL CUSTOMER SUPPORT ONLY GRADUATES WITH EXPERIENCE
INTERNATIONAL EXPERIENCE
EXCE...
