...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro?s Service Desk objectives
D...
1. Day to day management of the First Line Service Desktop function:
a. Ensure that the Service Desk is an excellent deliverer of Technical Service
b. Ensure that the call logging system is fit for purpose and is used ...
...The Global Service Desk Leader will oversee a specific region, either (USA, EMEA, or Asia/India). This position will be the first and... ...calendars, provides agendas, and preps kickoff de...
...As a Service desk agent and part of the Global IT team you will play a pivotal role in evaluating and improving the functionality of our enduser IT systems and applications. This is a dynamic role that requires soli...
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro?s Service Desk objectives
D...
...2th, Graduate & Post Graduate Etc.
Great opportunity for freshers and experience candidate.
Post :- Computer Operator, Electrician, Food Counter, Luggage Counter, Front Desk, Security Supervise, Floor In...
OVERVIEW
Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, wi...
The
Global Service Desk Leader
will oversee a specific region, either (USA, EMEA, or Asia/India). This position will be the first... ...in the use of Word, Excel, Outlook, and PowerPoint
Profici...
...Results
Deliver
No.
Performance Parameter
Measure
1.
Service Desk Delivery
Adherence to TAT, SLA as per SoW
Minimal Escalation
Customer Experience
2.
Personal
Attend...
