...all task or work duties to follow-up by next shift coworker this include prepare daily 24x7 shift handover report.
Manning of service desk and provide good customer service for all customer requests. Attend, trac...
...Accountable for the day to day performance of Client Care Centre to deliver a best in class service, meeting or exceeding all KPIs (including sales) within budget to achieve channel growth, high conversion and proac...
...priority.
Ø To ensure escalation is resolved in 24 hours.
Ø To effectively communicate with End Customers, Sales partners, & Salespersons to bridge the gap.
Qualification
Any Graduate/Diploma / Postgradu...
...establish contact centre roadmap for the medium to long term in consultation with the business.
Negotiate conflicting priorities across BUs to achieve a common outcome which delivers best value to Group
Provid...
...A Call Center Team lead is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping mo...
Summary
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Guest Service Centre is responsible to contribute to the smooth and efficient running of the Guest Service Cent...
...Job Role : Sr. Executive- Customer Support
Exp : 3-8 Years
Location : Lucknow, Nagpur
A Leading Office Automation MNC
Roles & Responsibilities
Ø Should have Service Centre Management Experience
Ø...
1) Goods Pass Out approval (GPD) of IMR cases of receipt of goods in factory following GST provisions.
2) Coordination with Shared Service Centre (SSC) for Tax Deducted at Source (TDS) compliance for Heavy Engineering Division.
3) Coordination wi...
About Us:
Celestial Telecare is a start-up dedicated to providing emergency telecare services for older individuals living alone. We are passionate about leveraging technology to ensure the safety and well-being of our users, providing them with ...
A Call Center Team lead is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same u...