...update site documents.
Should update & refer knowledge database.
Fast adopt & Ready to learn latest in product, tools.
SLA management, certifications, Training attended ( technical & non-technical both )
...
Troubleshooting desktop / laptop OS issues.
Isolate system issues, diagnose standard software issues and report hardware issues to respective... ...techniques and increase FCR.
Strong Technical ...
...processes to be designed.
Provide ITIL best practice service management consulting at a strategic, design, and operational level.
Understand... ...in delivering similar role for global ...
...Engineer/Diploma in Electronics/ Telecom with relvent required experince
CCNA certified
Certified in ITIL – Advantage
le plus de l'offre
Minimum of 3-4 years NOC related work experience OR field sup...
....
Job Description
We are seeking a skilled and experienced Network Systems Engineer to join our dynamic IT team. The ideal candidate will have a solid background in network administration,
about the role
Monitor and respond to network incidents, Alarms ( proactive or re-active)
Preparing reports, documentation related operations, monitoring & network utilities.
Punctual, hardworking & good team member. Ready to work in shift...
JD:
BMC Remedy (ARS ITSM CMDB / Helix)
Experience : 3 to 10 years.
Location: Pune / Mumbai / Bangalore / Delhi
Good to have certification in above mentioned skill.
Excellent verbal and written communication problem solving abilities & ...
1. Design, implement, and maintain IT service management processes and practices in alignment with industry best practices (e.g., ITIL, COBIT, etc.) and organizational objectives.
2. Develop and document ITSM policies, procedures, and standards to ...
