OVERVIEW
Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through ...
Roles & Responsibilities:
Manage a team of Tier 1 Helpdesk and Employee Data Management employee – Voice and Email/Chat HR Helpdesk, ER... ...Changes, Transfers, Exits and Absences.
Lead and Deliver d...
...scripts to increase system efficiency and toward automation.
Providing support for MAC and PC and following protocols set in place for installing software.
Provide Helpdesk and Remote Desktop
A+ Certification or equivalent experience
Good working knowledge of Active Directory
2+ years experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
Excellent customer...
...We are looking for a Service Desk Engineer with Spanish language experience to join our IT team. The Junior Service Desk Engineer is responsible for providing timely and friendly technical support for customers see...
...Role Description
This is a full-time on-site role in Chennai for an IT Help Desk Analyst position. The analyst will be responsible for providing technical support and helpdesk support to end-users, troubleshootin...
Experience in working in Internal IT helpdesk teams
End user IT Support for hardware and software management, Inventory management, User accounts management.
Address user tickets regarding hardware, softw...
...Experience in working in Internal IT helpdesk teams
End user IT Support for hardware and software management, Inventory management, User... ...and updation
Requirements
Proven work...
...administrative duties.
Qualified candidates will be willing to manage vendor relationships for procuring laptops, their accessory hardware... ...access to products and services, and answer...
...communication and customer service skills with proven ability towork in fast paced environments
~ Commercial experience in an IT support technician role that includes 2 years of technical support experience in a h...
