...managers.
Preparing and analysing internal and external quality reports / presentations for management staff review.
Performing translations, IVR recordings and language assessments.
Regular meetings with Q...
...Hands on experience with troubleshooting Call Quality and call routing issues using Wireshark.
Excellent understanding of SIP and H.323. Ability to read and understand list trace and Message sequence trace. Cre...
...Job Description
Job Skills Required
5+ years of experience in a technical support role in a networking/security company or equivalent education
Good understanding of Wi-Fi 802.11 networks, 4G LTE experience....
...units, and switches
Installing servers, switches, routers, and storage hardware
Submitting RMA to equipment manufacturers and shipping and receiving gear to and from remote locations and vendors
Submitting ...
...Overview
POSITION SUMMARY STATEMENT
This position is responsible for the incoming operational workforce management of Associate Services Call Center, Walkin and Records Support by ensuring that the right numbe...
...our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support the...
...current telephony applications and the vendors that supply the applications including Collaboration and Conferencing, ACD, IVR, CTI and IM
l) knowledge, understanding and practical application of basic computer s...
...operations found around the globe.
We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations.
Designed ...
...DoT compliance, network infrastructure, or agents.
Role Description
This is a hybrid, contract role for a Business Development Executive. The candidate will be responsible for new business development, lead ge...
Description Call Centre Operation Manager
Bachelors Degree
2-3 years of managerial experience
Customer Service Experience Preferred
Motivated self-starter
Excellent verbal and written communication skills
2 Y...
