Following is mandatory:
High Proficiency in Hindi language (reading writing speaking)
Fluency in English
Fluent with MS Word PPT
Graduate (any)
Following profile is preferred (not mandatory):
~2 years of work experience in an eLearnin...
Job Details
You will play a crucial role in designing, developing, and optimizing our call center operations using Amazon Connect. You will collaborate closely with cross-functional teams to ensure that our customer interact...
...Job Description
ABOUT THIS JOB
At NielsenIQ, a Revenue associate administers, reviews and validates sales contracts to recognize revenue and establishes a billing plan in accordance with Gl...
...product lines globally and Secondary product lines regionally.
Supports sales efforts per company strategic direction and support growth... ...objective to gain market share against compet...
..., Quality Assurance (QA)
This position is integral to the Customer Service Organization (CSO) team
This individual will play a critical... ...to the Director, Contact Center Performance...
...Good knowledge of MS Office – Excel, PowerPoint, etc.
Role and Responsibility:
· Connect with the local market manager or directors or planners
· Capture all client information/requirement and share the same with th...
...insurance contact center. The role supports day to day training needs of the process through regular analysis, call monitoring, coaching, instructor-led training and administrative duties.
Job Responsibilities:
...
...is a plus: real-time systems, event-driven systems, data engineering, audio processing, machine learning, natural language processing, speech recognition.
Your development responsibilities will be primarily in three...
...tax accounting, reporting, and audit
● Assist the Revenue Controller locally on IT/Digital projects pertaining to revenue processes (i.e. SAP OTI , Salesforce, Google, etc.) for respective market or region
● I...
...protocols like SIP, H.323
Experience on VOIP, Dialer, ACD , IVR, SBC
Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP.
Knowledge of UCaaS, CPaaS platform, clo...