votre rôle
Manage Escalation process, including coordination of the meetings, review of escalation file content and closure.
Manage the analysis, selection and assignment of escalated, critical and flagged accounts on a global basis.
E...
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Lead a Team of Technical Resources to perform 24x 7 Operations on assigned customer accounts
Ensure service deliverables as per defined scope & SLA's
Drive Customer Service Management
Career Opportunities:
Manager – Accounts/ Business Development (10+ Years)
The Role
As Manager – Accounts/ Business Development, you will be responsible for fostering and
expanding relationships with key clients, driving revenue growth, and ide...
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The primary focus of the Cloud Solutions Architect role at Orange Business Services is presales on cloud solutions and supporting the local sales and business development team. The role is Asia-Pacific and will provide for Singapore...
We are seeking a highly motivated and experienced Manager, Global Business Resilience to join our team at Maersk. As a global leader in shipping and logistics, we are committed to ensuring the resilience and continuity of our business operations, and...
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Ensure High availability of customers’ IT Infrastructure
Perform Incident, Problem & Change Management using assigned Tools
Ensure compliance to agreed SOW’s
Handle Technical Escalations received from Customer
Understan...
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The Process Champion should own the process being worked on by the project team and is ultimately responsible for the success of that team.
Manage process including coordination, review and closure.
Manage the analysis, sele...
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The position shall be accountable for new account acquisition in his/her defined set of target accounts, acccount management, client engagement, internal teams engagement with regards to account related sales or delivery activiies a...
