...Candidates with voice background & prior, web chat experience in preferable. UK utilities domain will be preferred, or experience of Webchat/e-mailing process with more than 1 concurrency, flexi shift and weekend wo...
Develops testing plan scenarios for complex unit, process, function, integration and acceptance testing. Responsible for definition, planning and execution of testing efforts. Provides technical guidance to assigned project teams. May allocate/coord...
Primary Responsibility
Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries
Performance Parameters
~1+ chat concurrency / Average Han...
...achieve end user satisfaction without overcomplicating the tech stack.Role DescriptionThis is a full-time on-site role for a Quality Assurance Engineer located in Pune. The Quality Assurance Engi...
Develops testing plan scenarios for complex unit, process, function, integration and acceptance testing. Responsible for definition, planning and execution of testing efforts. Provides technical guidance to assigned project teams. May allocate/coord...
Primary Responsibility
Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries
Performance Parameters
~1+ chat concurrency / Average Han...
...Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work wi...
...from a training institute or university is desirable.
PREFERRED QUALIFICATIONS:
· Master's degree in Pharmacy, Life Science, Nursing, or a related field.
· Proven experience in training and development, q...
...project goals.
Client Relationship Management :
~Build and maintain strong, positive relationships with clients, understanding their business objectives and anticipating their needs.
~Proactively identify oppor...
Primary Responsibility
Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries
Performance Parameters
~1+ chat concurrency / Average Han...
