...Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance ...
Job Description (Posting).
'1. Installation, upgrade and maintenance of IMS DB/DC and related products2. Sound knowledge in SMPE3. Familiarity with problem determination, security and performance tuning.4. Usage of IMS performance reports/metrics...
1.Perform call audits according to defined parameters and standards and monitoring formats and provide data to management.
2. Monitor performance of call responses and provide actionable data to internal stakeholders.
3. Coordinate and
...of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and... ...in hiring drives.
Qualification
B-Tech
...
1.Perform call audits according to defined parameters and standards and monitoring formats and provide data to management.
2. Monitor performance of call responses and provide actionable data to internal stakeholders.
3. Coo <...
Quality Analyst (BPO)
āā ā
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process c...
Client handling and Relationship building with all external clients
Thorough understanding of claims processing in health/ travel domain
Operations person having good data grasping power and ability to generate reports as per requirement.
T...
For more information call on 63524 91015
Handle team of FLS Employee.
Achieve target by generation business
To Manage Agency business in and around the designated location.
Maximize performance on sales and quali...
...Profile: Quality Analyst (Voice process only) Job Type: Full Time.
Salary: INR up-to 50k per month
Location: Noida sec 16
Min 1 year experience
Shift: US Shift/ Night Shift
Qualifications:
Grads a...
