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Lead a Team of Technical Resources to perform 24x 7 Operations on assigned customer accounts
Ensure service deliverables as per defined scope & SLA's
Drive Customer Service Management
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About the role
We’re searching for a talented and passionate Senior technical Consultant - Who has knowledge on cisco CUCM and collaboration knowledge
Job Responsibilities:
Manage level 2 support for Cisco customer of RC . ...
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The primary focus of the Cloud Solutions Architect role at Orange Business Services is presales on cloud solutions and supporting the local sales and business development team. The role is Asia-Pacific and will provide for Singapore...
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Ensure High availability of customers’ IT Infrastructure
Perform Incident, Problem & Change Management using assigned Tools
Ensure compliance to agreed SOW’s
Handle Technical Escalations received from Customer
Understan...
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We’re searching for a talented and passionate Senior Engineer having experience on Enterprise Backup and Storage to join our CoE – Managed IT Services , which is responsible for remotely managing, securing and supporting Cloud...
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The position shall be accountable for new account acquisition in his/her defined set of target accounts, acccount management, client engagement, internal teams engagement with regards to account related sales or delivery activiies a...
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Monitor and respond to network incidents, Alarms ( proactive or re-active)
Preparing reports, documentation related operations, monitoring & network utilities.
Punctual, hardworking & good team member. Ready to work in shift
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