...should have team building skill set. S/he would work with cross functional team within & outside organization (Digital Marketing, IT, Ops, U/W and majorly with vendors managing call center for the process). Candidat...
...gateways, ESS, LSP and Avaya adjuncts
Expert-level knowledge of Avaya UC, System/Session Manager, Communication Manager, IP endpoints, SIP, H.323
Troubleshooting day to day issues logged by clients, through remote S...
...interdepartmental committees.
Presentations and meetings to other departments regarding issues related to CAC.
Provide assistance to other supervisors and their teams within the department: 10%
Provide back-...
...business relationships with the Client’s key representatives
Meeting clients & and agencies (Brand managers) on a regular basis to understand... ...& and requirements.
Co-coordinating w...
Avaya Voice Engineer (2nd and 3rd line Voice engineer)
Purpose of the Role:
Our purpose is to use the power of communication to not only make a better world but also for us to be number one for Service in the European business market. This will ...
...Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists ...
...About the Call Center Representative Position
We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both ...
...and variance to Budget
Identify and highlight areas of improvement with respect to operational efficiencies and financial performance
Assist in the month-end close and month-end analysis.
Work with Operations to pro...
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, comp...
