...exceptional customer service and assisting with inquiries related to mortgage products, services, and account management. This role requires... ...information about mortgage options, interest...
Job Description
Must-Have:
Experience in working on different contact center technology areas like
IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM
Migration to Genesys cloud contact center
Genesys API-s and integration...
...below form
Job Overview
We are looking for a motivated and customer-centric individual to join our team as a Technical Support Agent specializing in chat and email processes. The ideal candidate will be re...
...Email/chat
Role - Agent
Language - only English
Tier - Technical troubling shooting agent
Responsibilities -
- 1 year of minimum... ...DV360/ Campaign manager/Google Adds Etc
...
...software solutions that enhance productivity and drive success.
Position Overview:
As a Customer Chat Agent at GetWorkFolio.com , you will be the frontline of our customer support, ensuri...
...Job Description For Sales Executive
We are looking to recruit a young, energetic and charismatic Sales executive. The selected candidate will be responsible for defining and executing various Sales You need to be...
...operating procedures (SOPs) for live chat operations, including agent workflows, escalation procedures, and quality assurance protocols... ...related field
Minimum 8-10 years of relevant expe...
...We are looking for a friendly and hard-working Customer Service Associate to join our growing team. You will be responsible for answering all incoming calls, emails and live chat. As a customer service associate, yo...
...People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,desktop support technician,front desk agent,guest serv...
...Forecasting customer contacts across multiple regions and channels
Monitoring and Reporting on; Performance, Plan v Actual, Contact Trends and Schedule Adherence
Manage and Own short Medium term forecasts
S...
