...Overview:
The L2 Support Engineer for ManageEngine Desktop Central OpManager Plus and AD Self Service Plus plays a crucial role in providing technical support troubleshooting and customer serv...
...CUIC & troubleshooting.
• MACD creation knowledge in Cisco UCCE & IPT platforms.
• Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
• Have clear understanding of ...
...Key Responsibilities
Support Sales & Presales Team for pre-sales activities
Handling Technical Support Calls & Tickets
Resolving issues - Remote Access, Phone Support, etc.
Installati...
Client Deliotte
Please find the details for L2 technical support position. Please send across quality profiles for the below requirement at the earliest. Please consider these positions as very urgent, due to business criticality we need to close...
...SLAs with customer.
~ Successfully performing configuration changes to the infrastructure within the defined maintenance schedules. E.g. OS and Application Patches, Roll-Ups, Upgrades, etc.
~ Perform duties such...
...Functional Area Text Functional Area ID Functional Area Text End User IT Support Job Grade Manager No of Requirement 1 Short Text (Maximum 400... ...Providing remote and face-to-face technica...
...Job Description
Implement the transformation agenda of the Head IT
Work with HODs to support the growth of respective business... ...continuous improvement in IT operations and system p...
...Broad outline of the Role
The role is responsible for managing customer queries and operations.
This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality ...
We do have an open opportunity for UCCE L2 Support for Mumbai location.
Please share your updated profile to ****@*****.***
UCCE L2 Support:
Exp level- 4- 10 Years
Work Location: Mumbai
Working from Office
24/7 Rotational...