...processes to be designed.
Provide ITIL best practice service management consulting at a strategic, design, and operational level.
Understand... ...in delivering similar role for global ...
'Job Description
Position: Service Desk Manager
Salary: Up to 15 LPA
Experience: 5-6 years
Location: Mumbai (Hybrid)
Notice Period: Immediate to 15 days
Responsibilities:
Oversee the daily operations of...
...Good understanding and experience in customizing ITSM and CHARM based on customer needs
Should have configured PO,BO, DS and WEB dispatcher monitoring
Must have worked on DAA installation and connecting to Sol...
...Candidate Profile
IT service management
Data Analysis
Education
UG : Graduate/Diploma
Certification: ITIL/ITSM (Mandatory)
Location: Andheri East
Key Skills
Technical Support
Service Desk ...
...activities like config backup , low /no impact patch & release Management.
Documentation and Reporting.
Co-ordination with Third parties... ...appropriate , participate or extend suppor...
...SolMan
Good understanding and experience in customizing ITSM and CHARM based on customer needs
Should have configured PO,BO, DS and WEB dispatcher monitoring
Must have worked on DAA installation and connecting to So...
JD:
BMC Remedy (ARS ITSM CMDB / Helix)
Experience : 3 to 10 years.
Location: Pune / Mumbai / Bangalore / Delhi
Good to have certification in above mentioned skill.
Excellent verbal and written communication problem solving abilities & ...
1. Design, implement, and maintain IT service management processes and practices in alignment with industry best practices (e.g., ITIL, COBIT, etc.) and organizational objectives.
2. Develop and document ITSM policies, procedures, and standards to ...
