...processes to be designed.
Provide ITIL best practice service management consulting at a strategic, design, and operational level.
Understand... ...in delivering similar role for global ...
...computer system validation.
Implementation of ITSM tool in Pharma industries will all validation documentation management.
Support new IT infrastructure – implement application, IT help desk, server management, syst...
...Candidate Profile
IT service management
Data Analysis
Education
UG : Graduate/Diploma
Certification: ITIL/ITSM (Mandatory)
Location: Andheri East
Key Skills
Technical Support
Service Desk ...
...Job Accountabilities
First level support to end users based on Knowledge base available
Provide desktop and Laptop support.
Basic installation and uninstallation of all desktop applicati...
Broad IT experience of 610 years working within a large enterprise on implementation initiatives
Minimum 5 years of experience in configuring ServiceNow which involves various modules like ITSM/CMDB/ITOM/HRSD/CMS/CSM/ITBM
Strong technical know...
JD:
BMC Remedy (ARS ITSM CMDB / Helix)
Experience : 3 to 10 years.
Location: Pune / Mumbai / Bangalore / Delhi
Good to have certification in above mentioned skill.
Excellent verbal and written communication problem solving abilities & ...
1. Design, implement, and maintain IT service management processes and practices in alignment with industry best practices (e.g., ITIL, COBIT, etc.) and organizational objectives.
2. Develop and document ITSM policies, procedures, and standards to ...
