Network Operations Engineer
Technical Skills required
Experience on ITIL and Service Management concepts primarily Change, Incident and Event management.
Good understanding of network monitoring concepts and tools
. . Experience working ...
...equivalent combination of technical education and work experience;
Software Development experience with 8 years in technical program management.
Experience using jira confluence google sheets etc.
Software ...
Problem Management:
Carry out regular trend analysis incident data sets to identify errors.
Manage the full life cycle of problem records.
Deliver double digit reductions to incident volumes for supported accounts.
Use ITOA tools to understand actual...
Problem Management:
Carry out regular trend analysis incident data sets to identify errors.
Manage the full life cycle of problem records.... ...and communicate technical recommendations with supporti...
Experience in SNOW development and integration with AWS cloud Certification is preferred
Knowledge of ITIL Foundations best practices (certification preferred)
4-8 years of experience as a ServiceNow Developer
...to establish alliances through recognition of dependencies, driving partnership and commitment
. Knowledge /Exposure on any Continuous Improvement framework /Methodology (e.g. Six sigma, Lean, IDEAL, PDCA)
. St...
Job Description:
Role: Remote Desktop Support
Location: Gurgaon (Work from Office)
Shifts: 24*7
Notice Period: Immediate to 15 Days Joiners only
Job Description
Desired Skills:
Excellent verbal and written communicatio...
...Responsibility of / Expectations from the Role
1 Should posses' good communication skills.
2 Quality Management & Monitoring for Service Desk
3 Monitor team performance, dashboards & generate reports on trends...
...and Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience in application support, preferably in a Level 2 role.
Proficiency in SQL for data analysis, trou...
Job Description:
Role: Remote Desktop Support
Location: Gurgaon (Work from Office)
Shifts: 24*7
Notice Period: Immediate to 15 Days Joiners only
Job Description
Desired Skills:
Excellent verbal and written communicatio...
