Monitor performance and coach members to continuously improve their technical skills and quality of service
Coordinate with WFM to schedule training sessions, back-office activities and vacations
Manage Timesheets assignments each week (PSA)
...
...Good understanding of IT infrastructure - Network & Systems (firewall, router, switches, VPN, Win & Linux server, AD & Exchange, backup... ...management, monitoring & management of
IT Infr...
...purpose of this role is to support the areas of responsibility of the Change Management Team. Areas of responsibility include:
Change Management
Configuration Management (CMDB)
Problem Management
<...
...of this role is to support the areas of responsibility of the Change Management Team. Areas of responsibility include:
Change Management
Configuration Management (CMDB)
Problem Management
IT
...Position: Production Support, ITIL (Support Analyst)
Location: Mumbai
Experiance : 3 to 5 Years
Client: Mphasis
Direct Responsibilities
Experience in Production support role
Good knowledge...
...customer service experience
ITIL and/or SDI / HDI certification in incident management preferred
Independently mange a team of Service Desk analysts to achieve OLAs
Work in North American business hours and...
...writing queries, creating Dashboards
Functional Testing
Preparing Test scenarios and perform functional testing. Good verbal, written & Analytical Skills Must have Production Support Maintenance L2/L3 experien...
Job Designation:- Front Office Executive/Receptionist.
(For a reputed construction company).
Location:- Baner,Pune
Experience:- 3 - 6 Years
Salary:- up to 35k/month
Qualification:-Any graduate
Job Responsibi...
...Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : ABS Chemical Enterprise Services Good to Have Skills : Oracle Siebel Project Managem...
Chennai
ICS Consultancy Services
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