...The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts with the freedom to create innovative... ...Certifications (e.g., ITSM, ITILv4)
...
...should be solution oriented in decision makings.
Should have managed a team of ServiceNow resources and is able to manage a team... ...troubleshooting skills with ability to demonstrate in...
About Us:
· CRN Magazine Fast50 Ranking 2017-2019
· Asia Pacific & Japan ServiceNow Elite Partner of the Year 2022
· WFH & Office Flexible Arrangement
· Work from ANYWHERE in the World 8 Weeks Per Year
An Australian born company, we have over 35...
...Strong understanding of ITIL process and principles
Leadership skills
Expereince with handelling multiple accounts.
Knowledge of ITIL tools
Strong Verbal and Written communication skills
Strong abiilt...
...the reference material to the process executionstaff from various technical domains on their specific responsibilities, records... ...accomplish objectivesvi) Supervisory skills and the abili...
...- ITIL V4 CertificationJob Description - ServiceNow Functional Consultants have expertise in the technology environment of ServiceNow. They... ...and realization, as well as testing, deployme...
...- ITIL V4 CertificationJob Description - ServiceNow Functional Consultants have expertise in the technology environment of ServiceNow. They... ...and realization, as well as testing, deployme...
...the tools for process augmentation.13. Track tool customizations, affected functionalities and document the release notes in order to conserve the audit trail.14. Document the use cases, test cases and test reports ...
...and training.
• Provide support during key periods of business activity, such as month, quarter, and year end activities.
• Attend, participate, and contribute in 1:1’s, team meetings, Goal Plans and devel...
...Position Overview
As a Process Analyst, you will be responsible for designing, implementing and supporting ITIL 4 based processes for varions IT services. You will also contribute to process transformations and i...
