...update site documents.
Should update & refer knowledge database.
Fast adopt & Ready to learn latest in product, tools.
SLA management, certifications, Training attended ( technical & non-technical both )
...
...processes to be designed.
Provide ITIL best practice service management consulting at a strategic, design, and operational level.
Understand... ...in delivering similar role for global ...
...computer system validation.
Implementation of ITSM tool in Pharma industries will all validation documentation management.
Support new IT infrastructure – implement application, IT help desk, server management, syst...
...Candidate Profile
IT service management
Data Analysis
Education
UG : Graduate/Diploma
Certification: ITIL/ITSM (Mandatory)
Location: Andheri East
Key Skills
Technical Support
Service Desk ...
...Engineer/Diploma in Electronics/ Telecom with relvent required experince
CCNA certified
Certified in ITIL – Advantage
le plus de l'offre
Minimum of 3-4 years NOC related work experience OR field sup...
...activities like config backup , low /no impact patch & release Management.
Documentation and Reporting.
Co-ordination with Third parties... ...appropriate , participate or extend suppor...
about the role
Monitor and respond to network incidents, Alarms ( proactive or re-active)
Preparing reports, documentation related operations, monitoring & network utilities.
Punctual, hardworking & good team member. Ready to work in shift...
1. Design, implement, and maintain IT service management processes and practices in alignment with industry best practices (e.g., ITIL, COBIT, etc.) and organizational objectives.
2. Develop and document ITSM policies, procedures, and standards to ...
