...maintenance, and optimization of the Hornbill platform, ensuring smooth and efficient operation. This involves working closely with senior administrators, addressing user issues, and providing technical support.
...
...process gaps (ITSM/ITIL) and cultural challenges
Provide on-going technical assistance, handling incident tickets on a priority basis,... ...Preferable if Spoon Job knowledge
BMC Helix ...
...tasks and meet deadlines in a fast-paced customer-oriented environment.
Fulfill key role and responsibilities of that of a Service Delivery Specialist â€' depending on regional and/or country requirements
Moni...
Company Description JAGSAR Learning's Department.
A Global Enterprise Learning Solutions Company with over a decade of dedicated Experienced Professionals.
Job Description
Develop training skills and method during training corporate train...
Job Description
. Candidates must have exposure to most of the technologies listed below:
. Microsoft Azure (WVD, AAD, Intune), Windows 11,10 & 7
. MS SCCM - good to have
. Usage of Productivity applications such as Office 365 (Outlook, W...
...Management
~ Backup for US trainings (that would include training in US time zones), only in
case of unavailability of the primary trainer for that location
~ Creating/ Helping the content development team ...
Job Description :Notice Period : Immediate - 15 Days Job Description : - A total experience of 5 - 7 years in Administering BMC ITSM versions : 2020.XX & onwards - ITIL V3/ V4 Foundation certification - Knowledge of help desk operations and fundament...
...management process for all high severity incidents.
Analyze, categorize, and prioritize incidents.
Coordinate with available technical resources to manage IT incidents and escalate to higher management as requ...
...design, service transitionand service operations
~ Qualification or experience in anindustry standard IT governance framework, e.g. COBIT or Sarbanes-Oxley
~ Experience of global financialservices or ...
