...serving as the voice of the client to make our product better Responsibilities
Maintain and respond to support/task tickets in Ontics help desk system
Responsible for owning a wide variety of client requests ...
...successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a co...
MAIN DUTIES
The Technical Support Specialist responds to routine telephone inquiries of employees
and provides support for first call resolution.
Monitor and assign all incoming service incidents and service reque...
...The general role for the System Administrator includes IT troubleshooting and managing enterprise-level IT infrastructure, along with some user support responsibilities
It shall be noted that LIN SCAN has Subsidi...
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer... ...teams
Assist in training junior Customer Suppor...
...operates in the information-technology-and-services industry.
Role and Responsibilities
We are seeking an analyst to join our Service Desk team. The ideal candidate will have:
~ A B.Tech./B.E. degree in Comp...
...Job Description:
Role Overview: The Service Desk Analyst is the first point of contact for the users who contacts our CPS Service... ...to think around problems and come up with creative ...
...Role Description
This is a full-time on-site role for a Service Desk Engineer located in Noida. The Service Desk Engineer will be... ...Service Desk Engineer will also be responsible for...
...fulfill access requests, service requests and incidents in Service Desk.
Create and maintain knowledgebase articles in Service Desk.... ...customers over email, phone, instant messaging, a...
...factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the... ...Requirements:
Helpdesk Associate at Grade-4 p...