...late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of...
...monthly Lost and Found and donations
Check the uniforms and send for c leaning and / or repair
Coordinates and controls all traffic of... ...from luxurious full-service hotels and resor...
...Grand Mercure Agra. The Guest Relations Executive will be responsible for providing excellent customer service to guests, managing receptionist duties, and communication with the guests.
Qualifications
Excel...
...training to ensure that all team members are of the same standard.
• Attend training where and when required.
• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating t...
A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
What will I be doing?
As Guest Relations Exec...
...and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships;... ...Fairfield Guarantee - our commitment that every ...
