Your IT Future, Delivered.
Service Desk Analyst
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable ...
...Become your customers' strategic consultant and go-to person for help Deliver insights to help customers optimize the value of Freshworks... ...knowledge of ITIL processes, ITSM, business app...
...Participates in employee progressive discipline procedures.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
...
...fostering a positive and productive work environment.
Service Desk Operations: Oversee day-to-day service desk operations, including... ...market-leading global flow control and instrumen...
...Candidate should have worked as Service Desk/helpdesk/desktop support Engineer where supporting Global users is mandatory.
Coordinate and manage relationships with vendors and support staff that provide hardware ...
...Your IT Future, Delivered.
Service Desk Analyst
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sus...
Job Description
Must-Have:
To manage the Service Desk team according to TCS policies and guidelines. This includes all aspects of Management such as training and development, performance monitoring, appraisals and objective setting, HR issues,...
...Business Function / Department: Development
Job Title: IT Service Desk Analyst
Reporting to (Job Title): Manager - Global Service... ...etc
Should have good years of experience in h...