...Request details, allocating categorization and prioritization codes Keep users informed about their Incidents status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Kno...
...Request details, allocating categorization and prioritization codes Keep users informed about their Incidents status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Kno...
Billing Analyst – Noida
Responsibilities:
Responsible for end-to-end data entry and validation of customer billing data.
Proficient in understanding and using external and internally developed applications for completeness and accuracy proc...
...Job Description : ServiceNow Developer Role Requirements
Developer Requirements ( System Engineer)
1. ServiceNow Developer in Support of Centene's ServiceNow Platform
2. Catalog Builder experience
3. Work wi...
...operates in the information-technology-and-services industry.
Role and Responsibilities
We are seeking an analyst to join our Service Desk team. The ideal candidate will have:
~ A B.Tech./B.E. degree in Comp...
...Billing Analyst – Noida
Responsibilities:
Responsible for end-to-end data entry and validation of customer billing data.
Proficient in understanding and using external and internally developed applications ...
...first point-of-contact fault resolution, ensuring timely resolution of all issues within the SLA.
Proficient in utilizing remote support via TeamViewer and other remote connection tools for multinational users.
...
...Job Description:
Role Overview: The Service Desk Analyst is the first point of contact for the users who contacts our CPS Service... ...to think around problems and come up with creative ...
...fulfill access requests, service requests and incidents in Service Desk.
Create and maintain knowledgebase articles in Service Desk.... ...customers over email, phone, instant messaging, a...
...Position Overview
As a Process Analyst, you will be responsible for designing, implementing and supporting ITIL 4 based processes for varions IT services. You will also contribute to process transformations and i...
