...volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and ...
...Job Description (Posting).
Client Life Cycle Management/ Managed Print Services
(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To prov...
Job Description (Posting).
IT Process Engineering - Change Management (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level ...
Job Description (Posting).
Refer JD (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Ca...
Job Description (Posting).
JD attached (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and ...
Job Description (Posting).
JD Attached (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and ...
Job Description (Posting).
JD attached (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and ...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primar...
Job Description (Posting).
JD (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regu...
...Excellent coms
Freshers to 2 yrs exp
Freshers 18k in hand
EXPERIENCE(12 MONTHS & 17 MONTHS) - 2.65 LPA, 19.5K IN HAND
EXPERIENCE(18 MONTHS AND ABOVE) - 2.90 LPA, 22K IN HAND
for night shift Cab facility Pickup and drop
...
