OBJECTIVES OF THE PROGRAMME
The Ombudsman:
Facilitates conflict resolution through informal means, including mediation, in cases related to a wide range of staff issues and disputes that may emerge in the workplace.
Monitors trends in suppo...
...Consumer Protection Act
Handle Ombudsman Complaints
Respond to Legal Notices
Advising of other functions on Legal issues
Maintenance of MIS and various reports related to litigations profile
Known Language- Kannada Qua...
...zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines
Responsible for one or more... ...designated locations in each district for defi...
...Customer Grievance Officer - JD
Airtel Payments Bank
Airtel Payments Bank is the first entity to get the final license from Reserve... ...designated locations in each district for defined duration
...
Handle Motor Accident Claims
Handle Employees Compensation Cases
Handle Consumer Cases at various Forays constituted under Consumer Protection Act
Handle Ombudsman Complaints
Respond to Legal Notices
Advising of other functions on Leg...
Ensure Wing-to-Wing Resolutions of cases received with utmost accuracy and delivering best in class service. Final Resolution to be communicated to Customer and Top Management Complaints /Chief General Manager s office, Ministry of Finance, Banking ...
...Customer Grievance Officer - JD
Airtel Payments Bank
Airtel Payments Bank is the first entity to get the final license from Reserve Bank of India for launching a Payments Bank. Airtel Payments Bank Limi...
...zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines
Responsible for one or... ...complaints, name, address and contact number of ...
Handle Motor Accident Claims
Handle Employees Compensation Cases
Handle Consumer Cases at various Forays constituted under Consumer Protection Act
Handle Ombudsman Complaints
Respond to Legal Notices
Advising of other functions on Leg...
...designated locations in each district for defined duration
. Will take care of operations activities in assigned geography
. Will attend all complaints coming from customers. CGO will collate complaints submit...
