...activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.... ...based upon experiences in Contact Center
P...
Job Description (Posting).
Network Data L3 Role
Responsibilities & Qualifications
Responsibilities i. Adhering to SLAs
ii. Mentoring / Training Team Members
iii. Handling Incident, Problem and Change tickets / Service requests
iv. ...
...process and procedures are available and updated regularly following DT Network teams SOP
Train and mentor technical staff and co-workers
Establish network policies, procedures and standards. Develop alternati...
...Expert level understanding of UCCE Components, solutions, Call flow and Integrations.
Excellent understanding in VOIP protocols like SIP, H.323 and MGCP.
Cisco Telepresence Video Communication Server
Analyz...
...performed Worked on design and implementation of Dial-plan for Inbound and Outbound calls in CUCM Clusters Provided help to client (State Farm) on troubleshooting Routers, Switches and Cisco VoIP products Deployed s...
...performed Worked on design and implementation of Dial-plan for Inbound and Outbound calls in CUCM Clusters Provided help to client (State Farm) on troubleshooting Routers, Switches and Cisco VoIP products Deployed s...
...differentiated charging related concepts.
Knowledge of Latest Paco Nodes/Technologies CUPS, F5,Cloud.
Key Qualification
~ Education: B.E / B-Tech (E&C) .
Experience
~ Should able do tracing and sophis...
