...Follow Up Analyst.
Responsibilities
Maximize insurance reimbursement for healthcare practice owners
Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions
...
What the candidate is expected to complete: 1.     Answer calls and respond to tickets related to EHR issues.
2.     Manage workflow in adherence to SLAs.
3.     Escalate issues beyond scope of support to level 2 or vendor.
4. ...