...entify areas of improvement and suggest modern solution like AI where necessary â€' EXPERT .Quality â€' Quality driven rather than tas k driven approach â€' EXPERT .Teamwork & Collaboration - Fosters a sense of team...
Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
...troublesh ooting and problem-solving techniques.Automating different operational processes by designing, maintaining, and managing tools.L ead the organizations platform stability and security efforts by collaborati...
...insurance contact center. The role supports day to day training needs of the process through regular analysis, call monitoring, coaching, instructor-led training and administrative duties.
Job Responsibilities:
...
Dimension of Function
Well versed with provision of AWS cloud infrastructure
Well versed with setting up automated pipelines fo r continuous integration and deployment
Well versed with AWS administration to request, create and provision s...
Participate in requirements analysis
Collaborate with internal teams to produce software design and architecture
Write clean scalable code using .NET programming languages
Test and deploy applications and systems
Revise update refactor a...
Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
...products and code quickly
Act technical architect for your team, help define technical vision and strategy, and ensure the technica l direction of your team aligns with other teams across the company.
Particip...
...architecture of products by collab orating with technical and non-technical business stakeholders efficiently..Collaborate with peer architects, systems engineering and product management, and other technical and no...
Area of Responsibility
Create test plan and test cases
Work with the feature team members to understand the prioritized requir ements and to create test plans and cases on time and be ready for execution
Focus on the continuous improvemen...
