Greeting from Teleperformance...!!
We are looking for a Process Trainer to train our customer support group (BFSI/Banking process on the following
Soft skills
Communication skills
Query resolution
The desired ...
...customer experience at a lower
total cost for contact centres.
Founded in 2007 by an experienced team of technologists and entrepreneurs and
trusted by 2000 customers. Our fullstack customer experience soft...
1. Technical Expertise:
Demonstrate sound technical knowledge of the PCB & FEC manufacturing process, including Electroless Copper (PTH... ...troubleshooting, and problem-solving related to our pro...
...About the Role You will be the point of contact for Technical Support for clients in the West region. Technical issues that cannot be resolved at his level are escalated to the respective team. You are capable of t...
...country where the job is located.
Company Name: FIS Global Job Description
~ Managing a team of representatives offering customer support.
~ Overseeing the customer service process.
~ Resolving customer...
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via p...
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via p...
...Virtualization platform.
~ Inquisitive to gather relevant information if the issue is business critical
~ Identify opportunities for improvement
~ Providing a Single Point of Contact (SPOC) for assistance with...
...SAMEA JD - CCD - Customer Contact Team Lead - Level B - MS (J50401) - V1 Customer Contact Team Lead Reports to : Assistant Manager Customer Contact Indirectly reports to : Customer Care Manager
...appropriate levels for resolution, and closing them upon confirmation by the affected User that the problem has been resolved.
le plus de l'offre
~24x7 Monitor, respond calls
~ Logging and updating tic...
