Education Qualification Bachelor Degree
Skill Sets Required 'Manage a wide variety of task - Multi Tasking
Ability to develop a step-by-step process from targeting the problem to developing a solution
To develop highly effective team that i...
...as soon as received
Ensure that you contact all new shipper by mail and phone before 1030AM.
Ensure all booking is issued by 2pm... ...incurred and not recovered from customer - then re...
...Ensure companies product mix sales ration and adhere to the business norms.
Maintain agent pro activity as per business plan
~ o Customer Centricity
Be MNYL brand ambassador & a customer champion
Fol...
...Responsibility:-● Lead of a team of 30 telesupport / coach agents
● Define, monitor and improve key KPIs for the entire team (e.g. calls, talk time, CSAT, quality of interaction, retention%, et...
...an ability to absorb information and develop a strategic approach.
Driven and structured individual, balances growth with internal control and quality output.
Strong analytical skills, particularly with regard...
...Management is a global function within Digital & Platform Services (DPS) of the Corporate and Investment Bank (CIB) responsible for managing J.P. Morgan’s network of agent banks and financial market infrastructures ...
...JOB DESCRIPTION
Job Title : Associate Agency Development Manager
Department : Agency
Band : 5A
Reporting To... ...persistency by regular PRP/IID/GID etc…
Ensure...
...related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality are maintained ...
...Overview:
The International Voice Agent plays a crucial role in providing highquality customer service and support to international clients. This position is essential in maintaining positive customer relationshi...