...expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consu...
...Job Description
Career Opportunities
Position
Associate - Customer Care
No. of Positions
1
Department
Operations
Function
Customer Care
Location
Gurgaon...
...Job Description : - We are hiring for multinational leading life insurance company Roles and responsibilities : - Recruitment and management of Agents - Identify, recruit and manage advisors from the respective loca...
...and escalate issues appropriately while ensuring timely responses.
Strive for the best in class customer satisfaction (CSAT).
Support customers across multiple channels (Voice, Email, Chat) and verify informat...
...Graduate, ITIL Certified
Experience in managing end to end service desk delivery
Managing call volume, ensure right resolution, agent... ..., software that employees use, and more. This...
...tier 3 cities. The Calling Agent should have excellent communication skills, be comfortable making cold calls, and have experience in customer service or Make outbound calls to potential clients in tier 2 and tier 3...
Role Title :- Contact Centre Agent Reports To :- Team Leader Business Group :- Emaar Properties Location :- Emaar Contact Center Office WHAT YOU WILL DO The Contact Centre Agent - is responsible for handling calls/emails/ chats of multiple domains b...
Responsible for management of claims allied processes dealing with pre and post claims evaluation activities & m anaging outsourced associates
Claims Adjudication
Coordination with other departments viz Finance, Legal, CS & POS etc
Ext...
...will be responsible for
managing a network of relationships with agents, feeder colleges and international schools within the region.
- The... ...visiting schools and colleges. The candidate ...
...configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients, like customi...
