Role and Key Responsibilities:
Handling customers queries on webchat, email, and on social media.
Respond to customer query in a timely and accurate way via voice, email and chat.
Maintain accurate customer records.
Identify customer needs an...
...exceptional customer service and assisting with inquiries related to mortgage products, services, and account management. This role requires... ...information about mortgage options, interest...
...below form
Job Overview
We are looking for a motivated and customer-centric individual to join our team as a Technical Support Agent specializing in chat and email processes. The ideal candidate will be re...
...Email/chat
Role - Agent
Language - only English
Tier - Technical troubling shooting agent
Responsibilities -
- 1 year of minimum... ...DV360/ Campaign manager/Google Adds Etc
...
Role and Key Responsibilities:
Handling customers queries on webchat, email, and on social media.
Respond to customer query in a timely and accurate way via voice, email and chat.
Maintain accurate customer records.
Identify customer needs an...
...software solutions that enhance productivity and drive success.
Position Overview:
As a Customer Chat Agent at GetWorkFolio.com , you will be the frontline of our customer support, ensuri...
...and escalate issues appropriately while ensuring timely responses.
Strive for the best in class customer satisfaction (CSAT).
Support customers across multiple channels (Voice, Email, Chat) and verify informat...
...operating procedures (SOPs) for live chat operations, including agent workflows, escalation procedures, and quality assurance protocols... ...related field
Minimum 8-10 years of relevant expe...
...People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,desktop support technician,front desk agent,guest serv...
...Forecasting customer contacts across multiple regions and channels
Monitoring and Reporting on; Performance, Plan v Actual, Contact Trends and Schedule Adherence
Manage and Own short Medium term forecasts
S...
