...team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or... ...extensive scripting in ServiceNow, tool configurati...
...calls and transferring them to the relevant agent or department as per telecalling script.
• Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
• Analyz...
...Experience. Total IT experience minimum 8 Years.
Experience in supporting the implementation, administration, configuration, and/or basic... ...knowledge in ServiceNow, tool configuration,...
...solutions in an easy manner
Professional Focus - demonstrates a high level of personal and professional integrity when dealing with customers... ...with minimum 1 year of experience in a B...
...industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed ...
...We are currently Hiring for Customer Service Associate (CSA) Non-Voice - The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: - Providing support and resolve tec...
...hiring for the position or Officer – Associate Services ( Inbound Calls)
The Associate Services officer position supports the Organizations’ Vision, Mission, and Values through excellent and professional custom...
...relevant agent or department as per telecalling script.
• Conducting surveys to collect data about customer satisfaction, churn rate, brand... ...various omnichannel channels, including em...
