...Job Description
Career Opportunities
Position
Associate - Customer Care
No. of Positions
1
Department
Operations
Function
Customer Care
Location
Gurgaon...
Job Title:
Demand Manager
Job Description
Create a long term forecast for Inbound contact centers using statistical models utilizing Python and Azure. Concentrix is a technology-enabled global business services company specializing in cu...
...Greeting From Vishakan Placement Service
Direct Walkin For Voice Process (English & Hindi) (Fresher & Experience) in our leading Bpo Concern.
Designation : Customer Service Agent
Qua...
...Job Description : - We are hiring for multinational leading life insurance company Roles and responsibilities : - Recruitment and management of Agents - Identify, recruit and manage advisors from the respective loca...
...and escalate issues appropriately while ensuring timely responses.
Strive for the best in class customer satisfaction (CSAT).
Support customers across multiple channels (Voice, Email, Chat) and verify informat...
...Graduate, ITIL Certified
Experience in managing end to end service desk delivery
Managing call volume, ensure right resolution, agent... ..., software that employees use, and more. This...
...tier 3 cities. The Calling Agent should have excellent communication skills, be comfortable making cold calls, and have experience in customer service or Make outbound calls to potential clients in tier 2 and tier 3...
Role Title :- Contact Centre Agent Reports To :- Team Leader Business Group :- Emaar Properties Location :- Emaar Contact Center Office WHAT YOU WILL DO The Contact Centre Agent - is responsible for handling calls/emails/ chats of multiple domains b...
Responsible for management of claims allied processes dealing with pre and post claims evaluation activities & m anaging outsourced associates
Claims Adjudication
Coordination with other departments viz Finance, Legal, CS & POS etc
Ext...
...configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients, like customi...